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  • ICEF South East AsiaProvider Information Pack

    June 11 - 13, 2024 Ho Chi Minh City, Vietnam

    Hotel Accommodation

    InterContinental Saigon

    Le Duan Blvd, Hai Ba Trung, Ho Chi Minh City, Vietnam
    +84 2835209999

    Please contact us for alternative suggestions.

    Park Hyatt Saigon

    2 Lam Son Square, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
    +84 28 3824 1234

    Please contact us for alternative suggestions.

    Check-in & Check-out
    For both the InterContinental Saigon and the Park Hyatt Saigon, the earliest possible check-in time is 15:00 and latest check-out time is 12:00 noon.

    Located in the city centre, both hotels are just a few minutes from famous landmarks like Notre Dame Cathedral, Saigon Opera House or Reunification Palace.

    The InterContinental Saigon boasts 305 spacious rooms with panoramic city views, a 20-meter outdoor pool, bespoke treatments at Spa InterContinental and immersive dining experiences at its three restaurants.

    The Park Hyatt Saigon has 245 rooms including 23 suites, which all have recently undergone a complete renovation of décor, facilities and furnishings. Today, the upgraded French-colonial style rooms combine elegant, traditional comfort with the latest technology, including in-room mini iPads, Nespresso machines and sensor lighting systems.

    Visa Requirements

    Vietnam Visa Exemption (Visa-waiver)

    Vietnam visa exemption is a policy that allows citizens of certain countries to enter Vietnam without a visa for 15 days as long as they have a passport that is valid for at least 6 months. This is usually for short-term stays for tourism, business, or visiting friends and relatives. This visa is for a single-entry visit only.

    As of January 2023, regular passport holders from 25 countries are eligible for the visa-waiver. These countries are Chile, Cambodia, Indonesia, Kyrgyzstan, Laos, Malaysia, Singapore, Thailand, Philippines, Brunei, Myanmar, Belarus, Denmark, Finland, France, Germany, Italy, Japan, Norway, Russia, South Korea, Spain, Sweden, United Kingdom and Panama.

    For more information about the visa-waiver, please check this link.

    Vietnam Electronic Visa
    Vietnam e-visa or Vietnam electronic visa (also known as EV) was introduced by the Vietnam Immigration Department on February 2, 2017. You can apply for this visa online. Please apply ahead of time as processing may take at least 7 days to finish.

    An e-visa for Vietnam is valid for 30 days and it is for a single-entry visit only.

    E-visa Vietnam is now available for citizens of 80 countries who wish to stay in Vietnam for no more than 30 days. Check here if you are eligible for an e-visa.

    After 2 years of suspension due to Covid-19, Vietnam e-visas were re-instated on March 15, 2022, and follows the same regulations as before Covid-19.

    Please note that ICEF is unable to offer visa assistance to attendees. If your passport is not from one of the aforementioned countries, you will need to apply for a visa to enter Vietnam via your local visa agent.

    For the most recent travel advisory updates on Vietnam, please regularly check this website.

    Arrival in Ho Chi Minh City
    Tan Son Nhat International Airport (SGN)

    Tan Son Nhat International Airport is the largest airport in Vietnam. It is located 6 kms north of the centre of Ho Chi Minh City.

    The drive from the airport to the InterContinental Saigon and the Park Hyatt Saigon will take approximately 18 minutes, depending on traffic. You can find more information about the airport here.

    Taxis The main taxi queue is on your left when you exit through the main door on the ground floor of the terminal building. When you get in the car, ask the driver to turn the meter on. The fare to most hotels in District 1 should be around 170,000 – 190,000 VND and you will have to pay an extra 10,000 VND to cover the airport surcharge.

    Uber is not available in Vietnam but you can use alternatives like Grab or Gojek. Rates from and to the airport may differ depending on time and traffic. Check the price estimator in your Grab or Gojek apps.

    More information on how to get from and to Tan Son Nhat International Airport can be found here.

    Share on Social Media

    Download Social Media Visuals

    Share the event badges on your social media networks to spread the word and let everyone know you’re attending. Don’t forget to use the #ICEF hashtag and get involved! And if you’re a speaker or sponsor, please ask your account manager for your personalised social media badge.

    Forwarding of Promotional Material

    Your materials for ICEF South East Asia can arrive from Friday, June 7th in Ho Chi Minh City (but not before) allowing you sufficient time to check if your packages have been delivered correctly. Please contact a courier of your choice. It is very important that you include a proforma invoice. Inspections of deliveries with incomplete documents can take up to four weeks.

    Package Preparation
    When calculating the amount of promotional materials to send to Ho Chi Minh City please bear in mind that you will have a maximum of 38 pre-scheduled in-person meetings. Please refer to the Shipping Instructions & Delivery Label for detailed information, customs requirements and a delivery label template.

    Sustainable Alternatives

    As we recommend to reduce the use of paper, you can also upload up to five documents, three videos and up to eight photos into your Marcom eSchedule PRO profile and make them available to agents prior to, during and for four weeks after the event.

    In addition, if you’d like to make an impression at your dedicated table here are some suggestions to help you stand out:

      • Branded table cloth.
      • Reusable table top roller banner.
      • QR code to your website/brochures/offers.
      • Sustainable giveaways for your potential partners.
      • No need for business cards – delegates can scan your v-card on the reverse side of your badge.
      • Laptops – power is provided at each table, take your partners through your presentations and videos.

    Please also consider using local suppliers to cut down international shipping.

    Please note that only organisations with an exhibition booth may bring a pull up banner. We are unable to facilitate any form of pull up banner in the meeting hall space. All branding must be kept to table top items only.

    Please be aware that although Wi-Fi will be provided, we recommend downloading your event materials, presentations and videos directly to your device for your meetings. This helps reduce GHG emissions and
    ensures the network traffic is not overloaded.

    Advertising & Sponsorship Opportunities

    Our advertising and sponsorship opportunities help build your brand and grow your business. Advertising at ICEF South East Asia and other ICEF events provides significant international exposure for your organisation, increasing your brand visibility and networking potential.

    See our website to view and reserve sponsorship items or contact your account manager to build a customised package.

    Scheduling Meetings

    Scheduling meetings prior to the event*

    *Not applicable to accompanying persons/guests

    You will receive access to our online meeting scheduling tool (Marcom eSchedule PRO) approx. four weeks prior to the event, allowing you to send personalised meeting requests to targeted contacts based on source country or type of programme.
    We recommend scheduling a minimum of 25 meetings prior to the event.

    If you are using Marcom eSchedule PRO for the first time, we recommend to have a look at the Getting Started Information as well as Scheduling Meetings – Useful Hints & Tips or to view our video tutorials.

    Meetings will take place at your designated meeting and display table.

    Scheduling meetings during the event

    To make the most of your participation, you can still schedule meetings with other participants once the event has started. Last minute meetings can be scheduled up to one hour before the requested meeting time.

    We recommend that you leave Marcom eSchedule PRO open throughout the event to keep an eye on any new meeting invitations that may come through. Please regularly refresh your eSchedule PRO page to make sure that it’s always up to date with the latest requests.

    T&Cs on Parallel Events

    To ensure that we are able to provide the best experience for all attendees, we would like to draw your attention to two sections in our event terms and conditions. Section 11 specifically prohibits participants from organising any side event (be it hospitality, seminar, or tour), which entices attendees to leave during the programme. Should you wish to organise an event outside of programme times, where attendance is linked to the ICEF event, then ICEF must be notified in advance and approval must be received in writing. Additionally, section 12 mandates that any event, seminar, party, reception or tour organised before or after an ICEF event, with the intention of attracting or inviting event attendees, must be applied for and authorised no less than three months in advance. Please see our full event terms and conditions.


    You can build your own personalised programme of optional seminars and provider presentations held on the first day of ICEF South East Asia.

    Programme details can be found under the seminar tab on your schedule and the event website.

    Meeting and Display Tables

    Meeting tables will be accessible as of 08:00 am on Wednesday, June 12th.

    Each meeting table (180 cm x 75 cm) will be covered with a table cloth and will have access to an electricity outlet.

    Table signage with name and logo of each institution will be provided.

    Display tables for Service Providers will be accessible as of 08:00 am on Wednesday, June 12th.

    Each meeting table (180 cm x 75 cm) will be covered with a table cloth and will have access to an electricity outlet and a literature display rack.

    Table signage with name and logo of each institution will be provided.

    On-site Check-in

    You will be able to collect your badge and welcome bag from the ICEF registration and hospitality desk located in front of the Grand Ballroom on Tuesday, June 11, from 13:00 to 19:00.

    Participants arriving after the above stated period can register on Wednesday, June 12, from 08:00 onwards.

    As this is an invitation only event, anyone not wearing a badge may not be admitted into the event area. Please also understand that for the same reason we cannot allow non-registered family, friends or staff to enter the meeting hall.

    Refreshments and Lunches

    Snacks and refreshments will be served on June 12 and 13 at 08:00, 11:00 as well as 16:00 hours. Lunch will be provided from 13:00 to 14:00 hours in the Market 39 and Yu Chu restaurants.

    Please contact us should you have any special dietary requirements.

    Evening Networking Receptions

    Welcome Reception

    Tuesday, June 11, 19:00 to 21:00 hours in the Grand Ballroom Foyer.

    Dinner Reception 

    Wednesday, June 12, 19:30 to 22:00 hours at the Park Hyatt Saigon (2 Lam Son Square, Bến Nghé, Quận 1, Thành phố, Hồ Chí Minh City). A bus transfer to and from the dinner reception will be available.

    The dress code for both receptions is smart casual. Please note that participants not wearing their event badge will not be admitted. Please register your attendance by clicking the green “Yes, I will attend” button on your MySchedule page.

    If you are registered as an accompanying person we will automatically assume that you will attend both receptions.

    Ho Chi Minh City – General Information

    Ho Chi Minh City, also informally known by its former name of Saigon, is Vietnam’s centre of commerce. Even though it is not the country’s capital, it is Vietnam’s largest city and has a population of over 7.5 million. More information about Ho Chi Minh City can be found here.

    Quick facts:

    • Time zone: GMT + 7 hours.
    • Climate: Consistently warm and humid, averaging around 28°C during the day and barely dropping in temperature overnight. During summer months, the southwest monsoon causes brief tropical downpours in the afternoon.
    • Clothing should be modest, as Vietnam is a conservative country.
    • Currency: Vietnamese Dong (VND). Credit cards are widely accepted. See for the latest exchange rates.
    • Electricity: 220 volts.
    • Plug type: Plugs have two round or both two and three rectangular pins (Type A, C and F). Please bring your own adaptors, if necessary.
    type c
    • More information about Ho Chi Minh City can be found at

    If you have any questions prior to the event, please do not hesitate to contact Jessica Olsen by email at

    We look forward to welcoming you to Ho Chi Minh City!