For education agents seeking the QEAC certification, the Education Agent Training Course (EATC) is an industry-recognised online course on the Australian education system. Graduate as a Qualified Education Agent Counsellor (QEAC) and join a global network of over 11,000 education professionals.
Originally created and owned by PIER, and having undergone extensive updates, including recently announced legislation and regulation changes, the EATC provides counsellors with key information on Australia’s international education landscape, an in-depth study of the market, and tools to enhance professional development.
Course: Free-to-study | Exam: 295,00 €
16 weeks (3 hours of study per week)
The EATC is a modular, self-paced course that explores the Australian education system and the opportunities it offers.
In taking this course, you’ll gain the expertise to navigate Australia’s education landscape and provide tailored advice to students.
This course is ideal for education agents seeking to specialise in Australia as a study-abroad destination.
Learn about the Australian education system, the Australian Qualifications Framework (AQF), VET qualifications (Vocational Education and Training) and career trends.
Understand the Legislation and Regulations (REG) such as the ESOS Act, the National Code of Practice 2018 and the Migration Act 1958.
Gain insights into professional standards and ethics that agents are expected to adhere to when recruiting to Australian institutions.
The EATC exam can be taken online or in person at selected ICEF events. You will be notified of your results immediately upon completion. Successful participants will receive the Qualified Education Agent Counsellor (QEAC) certificate within 7 business days.
There are no specific prerequisites for taking the EATC, however minimum English language proficiency of IELTS 5.0/TOEFL PBT 500/TOEFL iBT 61 is advised. Participation in ICEF events is not required to take the course.
To receive the QEAC certification you will be required to take the final exam (€295). The exam fee includes up to 3 attempts (if required). Agents belonging to IAS-accredited agencies can book the exam at an exclusive price of €99, using their personalised code.
The Education Agent Training Course (Australia) covers the following modules:
Australian Qualifications Framework (AQF)
A1. Overview
A2. Australia
A3. Australian Education
A4. Australian Schools
A5. ELICOS
A6. Vocational Education & Training
A7. University Education in Australia
A8. Post Secondary School Courses and Careers
Regulations & Legislation (REG)
B1. Overview
B2. Introduction to Regulations and Legislation
B3. The ESOS Act
B4. The National Code of Practice
B5. CRICOS
B6. PRISMS
B7. Student Visas: Basic Requirements and Processes
B8. Student Visas: Application Processes, Specific Requirements and Integrity Concerns
B9. Student Visas: Visa Conditions and Student Responsibilities
B10. Privacy, Student Complaints and Appeals
B11. Agency Agreements and Commission
Working Effectively (WEF)
C1. Overview
C2. A Who’s Who of Australian Education
C3. Student Client Management
C4. Pastoral Care Issues
C5. Promoting Australian Education
C6. Marketing Information
C7. Student Documents
Ethics (ETH)
D1. Overview
D2. Introduction
D3. Case Studies
D4. Emerging Bad Practice
Education agents who wish to further their professional development and focus on Australia as a study destination are encouraged to take the EATC. The course offers updated information on the Australian education system and studying in Australia, which benefits both new and current agents.
It explores key tools like the PRISMS database and the CRICOS register. By the end of the course, you will have a thorough understanding of the CRICOS Course Code, and be able to answer key questions such as what is a CoE, what does a CoE look like, and how to extract crucial information from the CRICOS register. The EATC also provides a basic understanding of student visas including the evidentiary framework and processing requirements.
An official qualification is available to all candidates who complete the course and pass the QEAC exam. Successful graduates will receive a qualification badge with a unique ID number and a certificate confirming them as a Qualified Education Agent Counsellor (QEAC), with the recognition of being an ICEF-qualified Australia consultant for the international education industry.
