Education Agent Training Course (EATC)

Australia's original education agent training course (EATC) by PIER, with updated information on how to approach student recruitment for the Australian market.
13127 Certified Graduates
50+ Hours of content
The Sydney Opera House, a landmark in Australia where our Education Agent Training Courses (EATC) are popular.
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ABOUT THE COURSE Australia's industry-recognised agent training course.

For education agents seeking the QEAC certification, the Education Agent Training Course (EATC) is an industry-recognised online course on the Australian education system. Graduate as a Qualified Education Agent Counsellor (QEAC) and join a global network of over 11,000 education professionals.

Originally created and owned by PIER, and having undergone extensive updates, including recently announced legislation and regulation changes, the EATC provides counsellors with key information on Australia’s international education landscape, an in-depth study of the market, and tools to enhance professional development.

The EATC is delivered fully online for self-paced learning and includes readings, links to related resources, self-assessment quizzes and case studies.


Course overview

  • What The EATC is a modular, self-paced course with practice tests, that you can complete in 16 weeks with 3 hours of study per week.
  • Why Taking the EATC helps you prepare for the industry-recognised EATC certification exam.
  • Who This course is ideal for education agents seeking to specialise in Australia as a study abroad destination.

Become a globally recognised expert

  • Prepare Take a comprehensive course and practice tests associated with the exam.
  • Book Purchase the exam and upload your official ID for verification by our team.
  • Get Certified Answer 80% of questions correctly in the exam to earn your certification.


When you take this course you’ll learn all about:

  • Australia, the Australian Qualifications Framework (AQF), VET qualifications (Vocational Education and Training) and career trends.

  • Legislation and Regulations (REG) such as the ESOS Act, the National Code of Practice 2018 and the Migration Act 1958.

  • Working effectively in international education (WEF).

  • Professional standards and ethics (ETH).

Why study the EATC?

Education agents who wish to further their professional development and focus on Australia as a study destination are encouraged to take the EATC. The course offers updated information on the Australian education system and studying in Australia, which benefits both new and current agents.

It explores key tools like the PRISMS database and the CRICOS register. By the end of the course, you will have a thorough understanding of the CRICOS Course Code, and be able to answer key questions such as what is a CoE, what does a CoE look like, and know how to extract crucial information from the CRICOS register.The EATC also provides a basic understanding of student visas including the evidentiary framework and processing requirements.

Why take the exam?

After completing the EATC course, you can take the QEAC certification exam, a formal test to become a certified agent. Successful graduates will receive a qualification badge with a unique ID number and a certificate confirming them as a Qualified Education Agent Counsellor (QEAC), with the recognition of being an ICEF-qualified Australia consultant for the international education industry. Graduates are also entered into the Qualified Education Agents (QEA) network, containing the names and company contact details of more than 16,000 qualified agents worldwide. ICEF and PIER-trained agents are sought after by education institutions worldwide.

Pass the EATC exam to receive the Education Agent Training Course (EATC) Certificate.

Education counsellors who have studied the EATC course can seek to obtain the QEAC certification by taking the associated exam. The QEAC certification exam can be taken online or in person at some ICEF events.

You will be notified of your results within 5 working days if taking the exam online. If taken in person, results are available immediately upon completion.

Successful participants will receive the QEAC certification.

Check if you are eligible to take the exam.

There are no qualifications or specific language requirements for the QEAC. However, English proficiency equivalent to an IELTS score of 5.0 (TOEFL iBT 35 minimum) is advisable for candidates with English as a second language.

The designation of Qualified Education Agent Counsellor (QEAC) does not require participation at an ICEF event, nor are the agents vetted or required to provide partner references to complete training and testing.

Book your exam.

Study for the EATC is free and is delivered in a self-paced modular format.

The charge for the QEAC test is €295. This fee allows for up to three attempts at the final test if required.

Discounts are available for multiple bookings for counsellors within the same agency or to members of educational agency associations that enter into an agreement with ICEF.

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