US Agent Training Course Exam

The USATC exam is an online, webcam-monitored test. Take it in a quiet, interruption-free location such as your home or office.

To take the exam, you’ll need:

• A computer with a reliable internet connection.
• A web camera ( built-in or attached to your monitor).
• A recommended web browser: Google Chrome, Firefox, or Safari (version 11 or higher).

Please review the guidelines for webcam setup and footage requirements here, before you take the exam.

You can take the exam anytime at your convenience, without needing to schedule a specific date or time.

The certification, which carries a standard fee of €295, is currently subsidised by ICEF and NAFSA to expand engagement in formal training and strengthen certified expertise across the sector, and is available free of cost.

You’ll need to meet the following criteria to sit for the exam:

1. Complete course study:  Finish all online exercises/activities and the self-assessment in the course.
2. Upload identification: Submit a government-issued ID with your full name, date of birth, and photograph. The document must be clear, focused, and legible, with a file size of at least 400 x 400 pixels.
3. Upload a profile picture: Provide a clear and recent profile photo on your account.
4. Provide agency information: Add agency details to your account. If not yet available, you can add this information later.

By purchasing the exam, you agree to the terms and conditions. Failure to meet these criteria will result in rejection of exam access.

Please allow up to 7 business days for your exam access request to be processed. You will be notified by email of approval or rejection.

• If approved: You will receive an email with a hyperlink to access the exam.
• If rejected: You will receive an email explaining why your access was declined and which criteria were not met. You may reapply after another 7-business-day waiting period.

To avoid delays, ensure all criteria are fulfilled. Please check your spam or junk folders if you don’t receive an email within 7 business days.

For efficiency, avoid contacting Client Support for status updates. Exam access is at the discretion of ICEF, and we reserve the right to reject access.

You may not be able to purchase the exam due to one of the following reasons:

• You may have already purchased it. Please check your email (including spam/junk) for further instructions.
• If you’ve used all 3 exam attempts, you can repurchase only after a 30-day waiting period.
• Access may also be restricted based on your current location. (see country-based limits below).

Country-based limitations: 

Access to certain exams is subject to country-based eligibility policies.

Currently, users located in Nepal are not eligible to purchase the USATC exam due to regional restrictions.

We recommend exploring courses and certifications available for your region. If you believe your location has been identified incorrectly or need further clarification, please contact our support team.

If you believe this is an error, please contact our support team.

After using all 3 attempts for the exam, you must wait 30 days before purchasing the same exam again.

This waiting period helps ensure fair usage and encourages better preparation before reattempting. If you need to reorder earlier due to a specific concern, please contact support.