There are so many factors affecting student decision-making for study abroad, and, needless to say, not all can be controlled by an individual institution, school, or agency. But one area where we can exercise a great deal of influence is in the quality and range of wrap-around services that we provide for our students. Whether accommodation or student advising or career counselling, those supports are a key component of the international study experience.
As this keynote will reveal, they also relate directly to recruitment and retention, and represent a real source of strategic advantage for every international educator.