ICEF Africa

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As an industry, the international education sector tends to focus on how we attract, convert, and retain students. However, less discussed is what happens when an application fails. With students and their families having invested both emotionally and financially in the process, it is imperative that they are advised and supported whether they choose to revoke their application, or if they are unable to continue through no fault of their own (for example, visa rejection).

In this informative panel discussion, we look at real-life examples of what happened to students who were unable to take up their studies. Over the course of the discussion we look at:

Possible reasons for an application to fail
The importance of effective communication between all stakeholders
Where, when, and how refunds should be considered within the process
Providing effective support to students and their families
Strategies to streamline the process

Start your ICEF experience with the collective intelligence of the room. In this fast-paced, 25-minute "Mastermind" session, we move beyond the handshake to tackle the real-world challenges of 2026. Participants will be seated at mixed tables of educators and agents to engage in a series of "lightning round questions" focused on student success, and the future of the industry. You will leave this session not just with new contacts, but with a toolkit of proven strategies and fresh perspectives to fuel your meetings for the rest of the event.

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With the international education landscape evolving to offer more opportunities than ever before for international students, we turn to our panel of agents for a picture of what students want, where they wish to go, and how they can best be supported to achieve their goals.

The session considers:

The current study destination landscape
- The enduring popularity of the “big four”
- Emerging study destinations
Shifting student preferences
The benefit of study destination training
Strategic tips for providing clear, ethical, transparent advice

The international education sector comprises hundreds of actors working across borders in order to create opportunities for the growing number of international students. However, with each country enacting its own rules and regulations, it can be difficult for agencies and institutions to feel like they have a voice.

This has created both the space and the need for associations who, by working with and for their members, are able to engage in collective negotiations with stakeholders. In this panel discussion, we consider how associations are helping to work with governments, decision makers, institutions, and agencies to ensure that sensible regulation does not become over regulation.

As distinct from a panel session or keynote, the roundtables provide a space for a less-structured discussion but with guidance from an informed specialist. To provide that guidance, each table is led by a host whose role is to moderate and animate the discussion around the topic at hand.

- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

Roundtable topics:

Maximising efficiency in your role: How to incorporate CRM software into international student recruitment - TBA
International student finance: Available loans and how they work in practice - TBA
The online education debate: How useful is it and what benefits does it bring? - TBA
TBA
TBA

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

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- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

Wed • Jun 2414:00 - 14:25Seminar room

Sharing industry best practices & insights: Peer-to-Peer exchange

Discussion

Wed • Jun 2414:30 - 15:10Seminar room

The agent perspective: Where students want to go and how to support them effectively

Panel discussion

Panelist

Sarfraz Kassam

I am the Co-founder and Managing Director of EduKwanza, a FREE platform that helps students in building their future. My passion for career and university counselling comes from my experience as a student who faced difficulties in finding the right guidance to select an appropriate and well-informed career. Helping students to discover their strengths, interests, passion and making an informed decision when selecting their career path and eventually getting into their best-fit university is what my company, Edukwanza, does. An organization is only as extraordinary as its people, and EduKwanza has some of the best, highly qualified counselors with years of experience in the field of education.

Managing Director, EduKwanza Consultants Limited

Panelist

Djenabou Diawara

Mrs Konate Djenabou Diawara is the Founder and Executive Director of Edu-X Services, an ICEF-accredited international education organisation dedicated to helping African students access quality higher education opportunities abroad. Originally from Mali and educated in the United States, she graduated from Columbia University after navigating the international student journey firsthand. She now advises students and families on ethical, transparent, and strategic study abroad pathways and works closely with institutions seeking to better understand African student needs and decision-making. Combining lived experience with professional expertise, Djenabou brings a grounded perspective on shifting student preferences, destination trends, and the importance of responsible guidance in a rapidly evolving international education landscape.

African Student Mobility Expert, Edu-X Services

The session considers:

The current study destination landscape
- The enduring popularity of the “big four”
- Emerging study destinations
Shifting student preferences
The benefit of study destination training
Strategic tips for providing clear, ethical, transparent advice

Wed • Jun 2415:15 - 15:55Seminar room

Working together: The benefits of associations in the era of regulation

Panel discussion

Panelist

Dr Felix Olugbenga Adedayo

Dr. Felix o. Adedayo is an exprienced educational consultant with over 24years students recruitment and Training experience with foreign Universities around the world. His agency has been helping willing and genuie students to achieve their dream of obtaining qualitative education. He is also a professional career development trainner with agencies and Institutions. Over the years, he has done successful placement of students into many Universities and Colleges in Countries such USA, UK, Canada, Ireland, European and Asian Countries Universities. Currently, he is the President of the Association of Agents For Overseas studies Recruitment of Nigeria (AAFOSRON). The umberrela body for the regulation of education agents in Nigeria.

Managing Director/CEO, FAB Educational Consultant Nig Ltd

Panelist

Roni Lawson Fiddi

I am the founder and CEO of DIIET Global Ltd, a migration consultancy that opens study, work, and investment pathways abroad. A Ghanaian entrepreneur with a pragmatic spirit, I guide clients through complex visa processes while building partnerships with universities and businesses worldwide. I thrive on turning bureaucratic hurdles into clear roadmaps, I also mentor young professionals, I value integrity, long-term relationships, and empowering people to pursue global ambitions for brighter futures.

Founder and CEO, DIIET Global Ltd

Panelist

Robert Wagubi

Am an entrepreneur who has been in the Education Industry for now 20+ years . I have helped set up institutions like Universities, Colleges and agencies . I seat on a number of boards. Apparently I am the Founder /CEO of WR Group of Companies that include 1. WR Education Placement Consultants Ltd, Africa Students Education Fairs, WR Global High School, WRLD incorp Canada , Wagz Consulting. I am a President Norminee Rotary Club of Bunga in District 9214. Clasification : Education Placement Consultant. Qualification : Post graduate Diploma in Global sales marketing and sales management Bachelor's Degree in Commerce. Hobbies : Traveling , Music, soccer and Reading.

Founder & CEO, WR Education Placement Consultants Ltd

16:00 - 16:30

Refreshment break

Wed • Jun 2416:30 - 17:10Seminar room

TBA

Panel discussion

Wed • Jun 2417:15 - 17:55Room 1

When the worst happens: How to support students when an application fails

Panel discussion

Panelist

Dr Patrick Nkhoma

Dr Patrick Nkhoma holds a BSc in Aeronautical Engineering, with a minor in Aviation Management from Embry Riddle University, (USA) and an MBA (International Business) and a PhD (Development Economics) from Edith Cowan University (Australia). Over 18 years working experience in the aviation industry, in several positions, engineering and management, over 20 years international education consultancy for a large number of education institutions Globally. 1998 Dr Nkhoma established C & N Centre for Advanced International which coordinated in country trainings for public sector in Zambia, where ECU trained government officers in financial investigations funded by AUSAID and USAID. 2003 Dr Nkhoma set up DALP Consultancy Services (Z) Ltd which provides education consultancy services to students globally. Dr Nkhoma has lectured in Management and various business subjects at Notre Dame University and Edith Cowan University, Australia. October 2004, Dr Nkhoma set up a new institute- Australian Institute of Business and Technology (AIBT) jointly owned in partnership with NAVITAS of Australia. June, 2015 Dr. Nkhoma set up another Company – Axion Consultancy (Africa) Limited which is mainly involved into Mining and Mineral Exploration, and other sectors, represents Lucas Nulle, a Germany Company training systems in various engineering sectors including green energy. Dr Nkhoma can contribute in these sectors: Aviation-Management Economics and Mining-Joint Ventures (Experience with Rio Tinto) 2015 published his biography “Failure need not be final”

Director and Founder, DALP Consultancy Services

Panelist

Richard Obeng Assuming

Richard Obeng Assuming is the founder of Astolinks International , a thriving education agency in Ghana and United Kingdom. Richard is also the acting president of Ghana Association of International Education Consultant, a non profit organization that seeks to ensure that agents do their businesses by upholding principles enshrined in AQF. Prior to the founding Astolinks, Richard worked as a science teacher in Secondary Schools in United Kingdom. Richard has a bachelors degree in Agriculture, postgrduate Certificate in Education from London Metropolitant University , and MA in Education from the pretigeous University of Birmingham. He is industry player with 15 years experience in student recruitmnet .

Founder, Astolinks International

In this informative panel discussion, we look at real-life examples of what happened to students who were unable to take up their studies. Over the course of the discussion we look at:

Possible reasons for an application to fail
The importance of effective communication between all stakeholders
Where, when, and how refunds should be considered within the process
Providing effective support to students and their families
Strategies to streamline the process

Wed • Jun 2418:00 - 18:55Seminar room

Roundtable series

Roundtables

- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

Roundtable topics:

Maximising efficiency in your role: How to incorporate CRM software into international student recruitment - TBA
International student finance: Available loans and how they work in practice - TBA
The online education debate: How useful is it and what benefits does it bring? - TBA
TBA
TBA

14:00 - 14:25Seminar room

Sharing industry best practices & insights: Peer-to-Peer exchange

Seminar room

14:30 - 15:10Seminar room

The agent perspective: Where students want to go and how to support them effectively

Seminar room

Sarfraz KassamPanelistManaging Director, EduKwanza Consultants Limited

Djenabou DiawaraPanelistAfrican Student Mobility Expert, Edu-X Services

The session considers:

The current study destination landscape
- The enduring popularity of the “big four”
- Emerging study destinations
Shifting student preferences
The benefit of study destination training
Strategic tips for providing clear, ethical, transparent advice

15:15 - 15:55Seminar room

Working together: The benefits of associations in the era of regulation

Seminar room

Dr Felix Olugbenga AdedayoPanelistManaging Director/CEO, FAB Educational Consultant Nig Ltd

Roni Lawson FiddiPanelistFounder and CEO, DIIET Global Ltd

Robert WagubiPanelistFounder & CEO, WR Education Placement Consultants Ltd

16:30 - 17:10Seminar room

TBA

Seminar room

17:15 - 17:55Room 1

When the worst happens: How to support students when an application fails

Room 1

Dr Patrick NkhomaPanelistDirector and Founder, DALP Consultancy Services

Richard Obeng AssumingPanelistFounder, Astolinks International

In this informative panel discussion, we look at real-life examples of what happened to students who were unable to take up their studies. Over the course of the discussion we look at:

Possible reasons for an application to fail
The importance of effective communication between all stakeholders
Where, when, and how refunds should be considered within the process
Providing effective support to students and their families
Strategies to streamline the process

18:00 - 18:55Seminar room

Roundtable series

Seminar room

- There will be two sittings of all tables, each lasting 25 minutes. The first begins at 18:00; the second at 18:30.

Roundtable topics:

Maximising efficiency in your role: How to incorporate CRM software into international student recruitment - TBA
International student finance: Available loans and how they work in practice - TBA
The online education debate: How useful is it and what benefits does it bring? - TBA
TBA
TBA

Seminar Programme ICEF Africa 2025