Seminar Programme ICEF Taiwan

View the full event seminar programme for ICEF Taiwan 2025, where we welcome guest speakers and panellists to discuss the latest trends in international education. The seminars will take place on October 20 between 15:15 and 19:00.

Mon • Oct 20
From
to
15:15 - 15:35Seminar Room
Spotlight on France - Campus France
Market Intelligence Presentation
Presenter
Hsin-Hong Tseng
Hsin-Hong Tseng
Campus France is the French public agency dedicated to promoting French higher education abroad and facilitating the welcome of international students and researchers to France. Established in 2001, Campus France in Taiwan provides comprehensive information on various aspects of studying in France, including programs, enrollment, and visa applications. Act as a vital link to promote French higher education, my role is to manage taiwanese student mobility, and support academic cooperation between France and Taiwan.
Representative, Campus France

Join Hsin-Hong Tseng for a presentation focused on the benefits of a French education for Taiwanese students. The session opens with an outline of what makes France an increasingly popular destination for international students from around the world. This is followed by a short introduction to Campus France’s activities, and an overview of the French higher education system. 


The session then turns to practical tips for recruitment specialists, detailing how to prepare a suitable study plan, providing crucial information on budget preparation, as well as offering actionable insights into submitting a successful scholarship application. Finally, there is a section explaining the visa process, highlighting the steps necessary to fill out a successful application.  

15:40 - 16:00Seminar Room
Spotlight on the UK - British Council
Market Intelligence Presentation
Presenter
Sandy Chi
Sandy Chi
The British Council supports peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence and relationships in over 100 countries, our unparalleled access to young people, creatives and educators, and our own creative sparkle. My role, at the British Council for the past 20 years, is to make connections, facilitate collaborations, support exchanges, and enhance the stakeholder relationships to support the educational and cultural engagement between Taiwan and the UK.
Programme Manager, Cultural Engagement, British Council

This seminar offers an overview of the UK’s strengths as a study destination, including its inclusive academic environment, world-ranked universities, innovative teaching, and strong industry links. It will highlight current Taiwan–UK student mobility trends and emerging opportunities. Attendees will be introduced to the British Council’s Agent and Counsellor Training hub and the benefits of joining our official agent network in Taiwan. The session will also feature the British Council Alumni UK programme, including a success story from a Taiwanese graduate, and conclude with details of an upcoming regional networking opportunity for agents and sector partners.

16:05 - 16:25Seminar Room
Spotlight on USA - Education USA
Market Intelligence Presentation
Presenter
Carolyn Clark
Carolyn Clark
Carolyn “Cara” Clark is a Public Diplomacy Officer at the American Institute in Taiwan (AIT). Her career in the U.S. Department of State has spanned over two decades, serving diplomatic tours across Asia and the Middle East. Most recently, Cara served as the Principal of AIT's Chinese Language and Area Studies School. Cara was also a research fellow at the U.S. Military Academy at West Point, where she taught International Relations. Originally from Florida, Cara holds a BA in Government from Harvard University and an MTS from Harvard Divinity School. She speaks Chinese, Arabic, and French in addition to her native English. She is also a certified fitness instructor, flautist, dancer, and baseball mom.
Public Diplomacy Officer, American Institute in Taiwan (AIT)

Education USA is a US Department of State network comprising over 430 centres providing accurate, up-to-date advice to international students across more than 175 countries and territories. The network also offers a range of services to the US higher education community, supporting them in reaching their recruitment and internationalisation goals. 


In Taiwan, EducationUSA serves as the official source of information for US higher education, providing a range of resources to students, whether they wish to pursue a full degree programme, or a short-term course of study. With the US system incredibly flexible both in the range of courses it offers and the number of institutions from which students can choose, students not only have the opportunity to select the specialisation that suits them but, in many cases, they can also access valuable employment training. 


In this session, Carolyn Clark (Public Diplomacy Officer, AIT) will guide attendees through an overview of the services EducationUSA offers, as well as the main benefits of a US education, with topics including: 

  • The organisation of the US higher education system
  • The distinction between private and public institutions
  • The possibilities opened up by community colleges
  • Programme types available 
  • The academic calendar
16:30 - 17:00
Refreshment break
17:00 - 17:25Seminar Room
How agents and universities find, vet, and grow high-trust partnerships
Thought Leadership Presentation
Presenter
Dave Amor
Dave Amor
Dave studied Chinese in the UK and Taiwan, and started his HE career there, working as an agent. At INTO he was a Regional Manager in China, held senior recruitment roles in the UK before becoming Director of Market Intelligence. Since founding Higher Insights he has been supporting HE organisations on international strategy underpinned by effective data analysis. Dave is an advocate of positive bilateral agent relations and high quality student experience provision. HE has completed BC agent & Counsellor training and ICEF’s Working with Education Agents Course (WEAC). Recent research projects include contributing to the 2024 BC paper on UG recruitment channels from China to the UK and the follow-up papers for ASEAN 5.
Founder & Director, Higher Insights Ltd.

Agents remain a critical route for international recruitment, yet rising costs, tighter compliance, and multi-layer intermediaries are pushing institutions and students further apart. Universities struggle to control brand and acquisition cost; agents find it harder to secure direct contracts; and students face greater risk when incentives and information aren’t transparent.


This session reframes partner selection and management—mixing “old-fashioned” trust and student-first ethics with modern data, governance, and agile practice.

You’ll learn how to:

  • Signal value (agents): package core strengths, market insight, specialisms, student-centric practices, and institution-specific propositions that demonstrably lift conversion and quality.
  • Segment & select (institutions): use due-diligence checklists, “green/red flag” indicators, and pilot frameworks to find right-fit partners.
  • Share the right data: lead source, funnel conversion, visa outcomes, student satisfaction.
  • Set the rules of engagement: clear KPIs/SLAs, ethical standards, marketing permissions, and brand guidelines.
  • Run an agile partnership cadence: bi-annual reviews, joint forecasts, improvement plans and

Outcomes: stronger brand control, improved conversion, reduced cost of

acquisition, safer student journeys, and a more diverse, sustainable recruitment mix.


17:30 - 17:55Seminar Room
Recruiting in Taiwan: Key insights for a dynamic market
Market Intelligence Presentation
Presenter
Brian Hockertz
Brian Hockertz
After graduating from university in Canada, Brian Hockertz studied two years in China before moving to Taiwan. He set up the first Canadian Education Center for the Canadian Department of Foreign Affairs and International Trade in Taipei in 1990. In 1995 he left to establish the OH! Study Education Center, which has developed to be Taiwan’s largest study abroad recruiting agency with four offices and 50 full-time staff.
President, OH! Study Education Center

Taiwan is historically a key player in international student recruitment, with strong ties to major destinations like Australia, Canada, and the U.S. While it's a well-established market, it's also undergoing significant change, with student demands and preferences rapidly evolving. 


Brian Hockertz from Oh! Study Education Centre will help us unpack the complexities and opportunities of recruiting in Taiwan, and dive into the essential details that matter now. For example:

  • A brief history of international education in Taiwan.
  • An overview of Taiwan’s current economic situation
  • An update on relevant government education policies
  • Recruiting students in Taiwan: Direct recruiting vs. agency recruiting vs. academic exchange.
  • Recent and relevant developments in the Taiwanese market


18:00 - 18:55Seminar Room
Beyond the trends: Understanding the new generation of Taiwanese students
Market Intelligence Presentation followed by panel
Moderator
Martijn van de Veen
Martijn van de Veen
Martijn van de Veen is the Chief Business Development Officer at ICEF, a leading global organisation that facilitates connections within the international education industry. In his role, Martijn oversees strategic growth initiatives, with a current focus on emerging study destinations, particularly in East and Southeast Asia. He also explores the synergies between online learning and international education and is responsible for strategic growth within relevant industry verticals, especially digital/AI, accommodation, and finance. On top of being the host of the leading ICEF Podcast series for international education professionals, Martijn frequently moderates ICEF webinars as well as panel discussions at ICEF events around the world, covering topics from policy changes and digital innovations to student flows and emerging destinations. In addition, in 2023 Martijn was recognised as one of the 50 leading voices in European international education by The Pie News. Martijn's extensive career in international education includes his time as the Global Director of the International Student Identity Card (ISIC) and as the Founder and MD of ‘Student Card Service Japan’. With a degree in Japanese, French, and International Business Communications, and having lived and worked in multiple international locations including Tokyo, Paris, Ho Chi Minh City, Vancouver, Bangkok and Amsterdam, Martijn brings a wealth of international education sector insights and a broad global perspective.
CBDO, ICEF
Panelist
Yuchang (Peter) Lin
Yuchang (Peter) Lin
Peter Lin is the President of Blue Ocean International Consulting Inc., a cross-border education consultancy based in Taiwan and Canada. With over 20 years of experience in international student recruitment, Peter has helped thousands of students pursue educational opportunities abroad. His deep understanding of cross-cultural communication, global education systems, and strategic partnerships has made him a trusted advisor to schools, universities, and education agencies worldwide. A graduate of the University of Victoria, Peter brings a unique blend of firsthand international education experience and professional expertise. Under his leadership, Blue Ocean has become a respected name in the field.
President, Blue Ocean International Consulting Inc.
Panelist
Bonnie Lee
Bonnie Lee
My name is Bonnie. I’m the Sales Manager at StudyDIY and also a study abroad consultant with years of experience in the field. I work closely with students and parents to understand their goals and create the most suitable overseas learning plans, including language courses, short-term study tours, and university pathway programs. My role is not only to guide them through applications, visas, and housing, but also to provide ongoing support throughout their journey. My goal is to make the entire process smooth, reliable, and stress-free, so every student can focus on building confidence and achieving their dreams abroad.
Sales Manager, StudyDIY

While Taiwan continues to be an important source of international students, the market is evolving in response to shifting student priorities, competing destinations, and new mobility trends. This panel brings together leading education agents to share on-the-ground perspectives and market intelligence.


The discussion will provide:

  • Key insights into the motivations and expectations of Taiwanese students
  • The main challenges in recruitment and how educators can better support agents and students
  • The impact of regional and global trends on Taiwan’s outbound mobility
  • Best practices for building strong, sustainable partnerships with Taiwanese agents

Educators will gain practical knowledge and actionable strategies to strengthen recruitment efforts, adapt to market shifts, and enhance outcomes when working with students and partners from Taiwan.

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