Appointed Agent Locator

Prospective international students often rely on education agents for guidance and application support. When agent information is difficult to find, outdated, or unclear, students may not know which agencies are officially appointed by the institution.

Appointed Agent Locator helps institutions publish their appointed agency network in a clear, searchable format on their own website, so students can find relevant representatives by country, city, or agency name.

The locator captures student enquiries generated through the agent search journey and makes them available to the institution.

As expectations around student-facing agent transparency increase, especially in study destinations such as the UK and Australia, institutions need practical ways to make official agent information easier to find, understand, and keep up to date.

Appointed Agent Locator is embedded into your institution’s website and presented in your branding. It gives prospective students straightforward access to appointed agent information without relying on PDFs, outdated lists, or hard-to-find webpages.

With Appointed Agent Locator, students can:

✔️ Understand which agencies are officially appointed by the institution

✔️ Search for appointed agencies by country, city, or agency name

✔️ View agency locations, branches, and contact details

✔️ View relevant agency information presented by the institution

✔️ Request a meeting or send an enquiry to the appropriate agency contact

✔️ Access the institution’s enquiry or concern route

✔️ See recognised agency and counsellor credentials where available

Unlike a static online agent list, the locator allows students to search for appointed agents without exposing the institution’s full agent network in one easily copied format.

Move beyond basic agent lists
Give prospective students a clearer, searchable way to find appointed agents and use official agency information.

Make appointed agent information easier to find
Help students identify agencies appointed by your institution through a searchable, student-facing tool on your own website.

Keep agency information more accurate and up to date
Use a structured format, drawing on ICEF Due Diligent ©, to maintain appointed agent information more effectively than PDFs or manually updated webpages.

Capture student enquiries
Capture student enquiries generated through the agent search journey and make them available to the institution.

Surface relevant credentials
Display recognised agency and counsellor credentials, including ICEF Agency Status, AIRC, the British Council UK Agent and Counsellor Training course, AEATC, and others.

Reduce exposure of the full agent list
Allow students to search for relevant appointed agents without publishing the institution’s full agent network in one easily copied format.

Reduce internal administrative burden
Give your teams a more structured way to present and maintain official agency information.

Support clearer student decision-making
Provide official appointed agent information that helps reduce confusion between agencies listed by the institution and unauthorised actors.

Strengthen transparency evidence
Show how your institution makes appointed agent information visible, current, and accessible to prospective students.

Appointed Agent Locator is designed to be easy to adopt and affordable for institutions that want to improve student-facing agent transparency.

Indicative pricing starts from £299 / €349 / AUD 565 per month, billed annually.

This includes access to the Appointed Agent Locator for use on your institution’s website, with your appointed agency information presented in a searchable, student-facing format.

Appointed Agent Locator keeps the student-facing search experience simple and clear. Institutions that require deeper agency review, concern handling, or escalation support can also use ICEF Due Diligent © to support their internal review processes.

Appointed Agent Locator helps institutions make appointed agency information easier for prospective students to find, understand, and use.

The tool does not certify agents, guarantee agent conduct, or replace institutional due diligence. The institution remains responsible for appointing, reviewing, and managing its agency relationships.