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  • ICEF South East AsiaAgent Information Pack

    June 11 - 13, 2024 Ho Chi Minh City, Vietnam

    Hotel Accommodation

    If you are based outside of Ho Chi Minh City, then your accommodation at ICEF South East Asia 2024 will be sponsored by ICEF for three nights from Tuesday afternoon, June 11, 2024 until Friday morning, June 14, 2024 at one of our partner hotels. Your presence at ICEF South East Asia will be expected from 08:00 to 18:30 on June 12 – 13.

    A formal hotel booking confirmation will be sent to you approximately three weeks prior to the event. ICEF will sponsor one room per agency, unless otherwise stated.

    Terms and Conditions

    Event cancellation: If, for some reason you will be unable to attend, please let us know by May 11th or you will be subject to a cancellation fee of 300 EUR.

    Event no-show: If you do not arrive for your reservation or fail to attend without contacting us, you will be charged for your accommodations for the entire period of the event, plus the cancellation fee.

    Additional person(s): If you require an extra person to be accommodated in your room, kindly inform us without delay. An additional charge of 150 EUR per person, per room will apply and must be paid in advance of the event.

    Early Departure: Should you need to leave the event earlier than June 13th at 19:00, please inform us of this well in advance. In accordance with the Agent Terms & Conditions, please note that clients leaving the event early, without prior notification to ICEF will be subject to an Early Departure Fee equivalent to one night’s accommodation at the hotel’s prevailing rate.

    Hotel extra charges: All extra costs (i.e. mini-bar, room service, telephone, early/late check-in/out) will not be sponsored by ICEF and are at your own expense. The hotel will therefore ask you for your credit card details upon check-in.

    Booking additional nights is optional and at your own expense. We will send you a booking form or link together with your hotel confirmation should you wish to extend your stay in Ho Chi Minh City.

    Partner Hotels

    InterContinental Saigon
    Address: Le Duan Blvd, Hai Ba Trung, Ho Chi Minh City, Vietnam
    Tel.: +84 2835209999
    Check in time is 15:00,
    Check out time at 12:00 noon.
    Further information on the InterContinental Saigon is available here.

    Park Hyatt Saigon
    Address: 2 Lam Son Square, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
    Tel.: +84 28 3824 1234
    Check in time is 15:00,
    Check out time at 12:00 noon.
    Further information on the Park Hyatt Saigon is available here.

    Visa Requirements

    Vietnam Visa Exemption (Visa-waiver)

    Vietnam visa exemption is a policy that allows citizens of certain countries to enter Vietnam without a visa for 15 days as long as they have a passport that is valid for at least 6 months. This is usually for short-term stays for tourism, business, or visiting friends and relatives. This visa is for a single-entry visit only.

    As of January 2023, regular passport holders from 25 countries are eligible for the visa-waiver. These countries are Chile, Cambodia, Indonesia, Kyrgyzstan, Laos, Malaysia, Singapore, Thailand, Philippines, Brunei, Myanmar, Belarus, Denmark, Finland, France, Germany, Italy, Japan, Norway, Russia, South Korea, Spain, Sweden, United Kingdom and Panama.

    For more information about the visa-waiver, please check this link.

    Vietnam Electronic Visa
    Vietnam e-visa or Vietnam electronic visa (also known as EV) was introduced by the Vietnam Immigration Department on February 2, 2017. You can apply for this visa online. Please apply ahead of time as processing may take at least 7 days to finish.

    An e-visa for Vietnam is valid for 30 days and it is for a single-entry visit only.

    E-visa Vietnam is now available for citizens of 80 countries who wish to stay in Vietnam for no more than 30 days. Check here if you are eligible for an e-visa.

    After 2 years of suspension due to Covid-19, Vietnam e-visas were re-instated on March 15, 2022, and follows the same regulations as before Covid-19.

    Please note that ICEF is unable to offer visa assistance to attendees. If your passport is not from one of the aforementioned countries, you will need to apply for a visa to enter Vietnam via your local visa agent.

    For the most recent travel advisory updates on Vietnam, please regularly check this website.

    Arrival in Ho Chi Minh City
    Tan Son Nhat International Airport (SGN)

    Tan Son Nhat International Airport is the largest airport in Vietnam. It is located 6 kms north of the centre of Ho Chi Minh City.

    The drive from the airport to the InterContinental Saigon and the Park Hyatt Saigon will take approximately 18 minutes, depending on traffic. You can find more information about the airport here.

    Taxis The main taxi queue is on your left when you exit through the main door on the ground floor of the terminal building. When you get in the car, ask the driver to turn the meter on. The fare to most hotels in District 1 should be around 170,000 – 190,000 VND and you will have to pay an extra 10,000 VND to cover the Airport surcharge.

    Uber is not available in Vietnam but you can use alternatives like Grab or Gojek. Rates from and to the airport may differ depending on time and traffic. Check the price estimator in your Grab or Gojek apps.

    More information on how to get from and to Tan Son Nhat International Airport can be found here.

    Share on Social Media

    Download Social Media Visuals

    Share the event badges on your social media networks to spread the word and let everyone know you’re attending. Don’t forget to use the #ICEF hashtag and get involved! And if you’re a speaker or sponsor, please ask your account manager for your personalised social media badge.

    Sponsorship Opportunities

    If you’re looking to increase your brand visibility and heighten your networking potential at ICEF South East Asia 2024, why not consider agent enhanced participation or sponsorship opportunities?

    Advertising at ICEF South East Asia 2024 and other ICEF events helps build your brand, grow your business and provide significant international exposure. Please contact your account manager to build a customised package.

    Scheduling Meetings*

    *Scheduling meetings prior to the event (this only applies to agents with eSchedules)

    Approximately four weeks prior to the event you will receive access to the Marcom eSchedule PRO online meeting scheduling platform. Marcom eSchedule PRO allows you to select potential partners according to geographical origin or type of programmes and to send personalised meeting requests. If you are an accompanying person, this will not apply to you.

    ICEF South East Asia is an in-person event, so meetings will take place at the providers’ meeting or display table.

    If you are using Marcom eSchedule PRO for the first time, we recommend to have a look at the Getting Started Information as well as Scheduling Meetings – Useful Hints & Tips or to view our video tutorials.

    Scheduling meetings during the event

    To make the most of your participation, you can still schedule meetings with other participants once the event has started. Last minute meetings can be scheduled up to one hour before the requested meeting time.

    We recommend that you leave Marcom eSchedule PRO open throughout the event to keep an eye on any new meeting invitations that may come through. Please regularly refresh your eSchedule PRO page to make sure that it’s always up to date with the latest requests.

    T&Cs on parallel events

    To ensure that we are able to provide the best experience for all attendees, we would like to remind you that agents are hosted at ICEF events on the condition that they remain with the event for the duration of the programme (specifically, from day 1 registration to end of meetings on day 3). Please see our full event terms and conditions.


    You can build your own personalised programme of optional seminars and provider presentations held on the first day of ICEF South East Asia.

    Programme details can be found under the seminar tab on your schedule and on the event website.

    On-site Check-in

    You will be able to collect your badge and welcome bag from the ICEF registration and hospitality desk located in front of the Grand Ballroom on Tuesday, June 11, from 13:00 to 19:00 hours.

    Participants arriving after the above stated period can register on Wednesday, June 12, from 08:00 onwards.

    As this is an invitation only event, anyone not wearing a badge may not be admitted into the event area. Please also understand that for the same reason we cannot allow non-registered family, friends or staff to enter the meeting hall.

    Refreshments and Lunches

    Snacks and refreshments will be served on June 12 and 13 at 08:00, 11:00 as well as 16:00 hours. Lunch will be provided from 13:00 to 14:00 hours in the Market 39 and Yu Chu restaurants.

    Please contact us should you have any special dietary requirements.

    Evening Networking Receptions

    Welcome Reception

    Tuesday, June 11, 19:00 to 21:00 hours in the Grand Ballroom Foyer.

    Dinner Reception 

    Wednesday, June 12, 19:30 to 22:00 hours at the Park Hyatt Saigon. A bus transfer to and from the dinner reception will be available.

    The Park Hyatt Saigon’s address is (2 Lam Son Square, Bến Nghé, Quận 1, Thành phố, Hồ Chí Minh City).

    The dress code for both receptions is smart casual. Please note that participants not wearing their event badge will not be admitted. Please register your attendance by clicking the green “Yes, I will attend” button on your MySchedule page.

    If you are registered as an accompanying person we will automatically assume that you will attend both receptions.

    Ho Chi Minh City – General Information

    Ho Chi Minh City, also informally known by its former name of Saigon, is Vietnam’s centre of commerce. Even though it is not the country’s capital, it is Vietnam’s largest city and has a population of over 7.5 million. More information about Ho Chi Minh City can be found here.

    Quick facts:

    • Time zone: GMT + 7 hours.
    • Climate: Consistently warm and humid, averaging around 28°C during the day and barely dropping in temperature overnight. During summer months, the southwest monsoon causes brief tropical downpours in the afternoon.
    • Clothing should be modest, as Vietnam is a conservative country.
    • Currency: Vietnamese Dong (VND). Credit cards are widely accepted. See for the latest exchange rates.
    • Electricity: 220 volts.
    • Plug type: Plugs have two round or both two and three rectangular pins (Type A, C and F). Please bring your own adaptors, if necessary.
    type c
    • More information about Ho Chi Minh City can be found at

    If you have any questions prior to the event, please do not hesitate to contact Christine Ferst by email at

    We look forward to welcoming you to Ho Chi Minh City!