ICEF South East AsiaAgent Information Pack

If you are based outside of Ho Chi Minh City, then your accommodation at ICEF South East Asia 2024 will be sponsored by ICEF for three nights from Tuesday afternoon, June 11, 2024 until Friday morning, June 14, 2024 at one of our partner hotels. Your presence at ICEF South East Asia will be expected from 08:00 to 18:30 on June 12 – 13.

A formal hotel booking confirmation will be sent to you approximately three weeks prior to the event. ICEF will sponsor one room per agency, unless otherwise stated.

Terms and Conditions

Event cancellation: If, for some reason you will be unable to attend, please let us know by May 11th or you will be subject to a cancellation fee of 300 EUR.

Event no-show: If you do not arrive for your reservation or fail to attend without contacting us, you will be charged for your accommodations for the entire period of the event, plus the cancellation fee.

Additional person(s): If you require an extra person to be accommodated in your room, kindly inform us without delay. An additional charge of 150 EUR per person, per room will apply and must be paid in advance of the event.

Early Departure: Should you need to leave the event earlier than June 13th at 19:00, please inform us of this well in advance. In accordance with the Agent Terms & Conditions, please note that clients leaving the event early, without prior notification to ICEF will be subject to an Early Departure Fee equivalent to one night’s accommodation at the hotel’s prevailing rate.

Hotel extra charges: All extra costs (i.e. mini-bar, room service, telephone, early/late check-in/out) will not be sponsored by ICEF and are at your own expense. The hotel will therefore ask you for your credit card details upon check-in.

Booking additional nights is optional and at your own expense. We will send you a booking form or link together with your hotel confirmation should you wish to extend your stay in Ho Chi Minh City.

InterContinental Saigon
Address: Le Duan Blvd, Hai Ba Trung, Ho Chi Minh City, Vietnam
Tel.: +84 2835209999
Check in time is 15:00,
Check out time at 12:00 noon.
Further information on the InterContinental Saigon is available here.

Park Hyatt Saigon
Address: 2 Lam Son Square, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
Tel.: +84 28 3824 1234
Check in time is 15:00,
Check out time at 12:00 noon.
Further information on the Park Hyatt Saigon is available here.

Vietnam Visa Exemption (Visa-waiver)

Vietnam visa exemption is a policy that allows citizens of certain countries to enter Vietnam without a visa for 15 days as long as they have a passport that is valid for at least 6 months. This is usually for short-term stays for tourism, business, or visiting friends and relatives. This visa is for a single-entry visit only.

As of January 2023, regular passport holders from 25 countries are eligible for the visa-waiver. These countries are Chile, Cambodia, Indonesia, Kyrgyzstan, Laos, Malaysia, Singapore, Thailand, Philippines, Brunei, Myanmar, Belarus, Denmark, Finland, France, Germany, Italy, Japan, Norway, Russia, South Korea, Spain, Sweden, United Kingdom and Panama.

For more information about the visa-waiver, please check this link.

Vietnam Electronic Visa
Vietnam e-visa or Vietnam electronic visa (also known as EV) was introduced by the Vietnam Immigration Department on February 2, 2017. You can apply for this visa online. Please apply ahead of time as processing may take at least 7 days to finish.

An e-visa for Vietnam is valid for 30 days and it is for a single-entry visit only.

E-visa Vietnam is now available for citizens of 80 countries who wish to stay in Vietnam for no more than 30 days. Check here if you are eligible for an e-visa.

After 2 years of suspension due to Covid-19, Vietnam e-visas were re-instated on March 15, 2022, and follows the same regulations as before Covid-19.

Please note that ICEF is unable to offer visa assistance to attendees. If your passport is not from one of the aforementioned countries, you will need to apply for a visa to enter Vietnam via your local visa agent.

For the most recent travel advisory updates on Vietnam, please regularly check this website.

ICEF South East Asia is an in-person event, so meetings will take place at the providers’ meeting or display table.

If you are using Marcom eSchedule PRO for the first time, we recommend to have a look at the Getting Started Information as well as Scheduling Meetings – Useful Hints & Tips or to view our video tutorials.

Scheduling meetings during the event

To make the most of your participation, you can still schedule meetings with other participants once the event has started. Last minute meetings can be scheduled up to one hour before the requested meeting time.

We recommend that you leave Marcom eSchedule PRO open throughout the event to keep an eye on any new meeting invitations that may come through. Please regularly refresh your eSchedule PRO page to make sure that it’s always up to date with the latest requests.

To ensure that we are able to provide the best experience for all attendees, we would like to remind you that agents are hosted at ICEF events on the condition that they remain with the event for the duration of the programme (specifically, from day 1 registration to end of meetings on day 3). Please see our full event terms and conditions.

You can build your own personalised programme of optional seminars and provider presentations held on the first day of ICEF South East Asia.

Programme details can be found under the seminar tab on your schedule and on the event website.

You will be able to collect your badge and welcome bag from the ICEF registration and hospitality desk located in front of the Grand Ballroom on Tuesday, June 11, from 13:00 to 19:00 hours.

Participants arriving after the above stated period can register on Wednesday, June 12, from 08:00 onwards.

As this is an invitation only event, anyone not wearing a badge may not be admitted into the event area. Please also understand that for the same reason we cannot allow non-registered family, friends or staff to enter the meeting hall.

Welcome Reception

Tuesday, June 11, 19:00 to 21:00 hours in the Grand Ballroom Foyer.

Dinner Reception 

Wednesday, June 12, 19:30 to 22:00 hours at the Park Hyatt Saigon. A bus transfer to and from the dinner reception will be available.

The Park Hyatt Saigon’s address is (2 Lam Son Square, Bến Nghé, Quận 1, Thành phố, Hồ Chí Minh City).

The dress code for both receptions is smart casual. Please note that participants not wearing their event badge will not be admitted. Please register your attendance by clicking the green “Yes, I will attend” button on your MySchedule page.

If you are registered as an accompanying person we will automatically assume that you will attend both receptions.

• More information about Ho Chi Minh City can be found at vietnam.travel.

If you have any questions prior to the event, please do not hesitate to contact Christine Ferst by email at cferst@icef.com.

We look forward to welcoming you to Ho Chi Minh City!