About this course
Welcome to the Canada Course for Education Agents, supporting professional development for agents specialising in Canada as a study destination. Originally produced by ICEF and the Canadian Department of Foreign Affairs and International Trade, Canada, in collaboration with the Canadian Consortium for International Education (CCIE), the course is now jointly owned by ICEF, Languages Canada, and the Canadian Association of Public Schools International (CAPS-i), with the support of the CCIE.
In taking the Canada Course, agents will acquire a firm foundation in the benefits and organisation of Canada’s education systems, and will gain access to resources with which to help international students study in Canada at the most appropriate institutions and in the best programmes for their goals.
The CCEA provides:
- An understanding of why Canada is one of the top study destinations in the world
- Study options available in Canada, including examples of flexibility within the higher education system between programmes and institutions
- How to apply to study, as well as costs and scholarships
- Tips for living and studying in Canada
The Canada Course provides education agents with a general foundation in the education systems and processes for international students in Canada. To acquire information on the rules and processes of specific education institutions in Canada, agents will have to conduct their own research and make direct contact. This course includes a helpful list of resources at the end of each section for the agent’s personal use.
This course is divided into several sections:
- About Canada
- Canada’s systems of education
- Elementary and Secondary School (K-12) education
- Language programmes
- Colleges, Cégeps and Polytechnics in Canada
- Costs of studying in Canada and scholarships
- Applying to work, study, and stay in Canada
- Living in Canada
- Promoting Canada
Morteza Momapour, Visa Mondial, Iran
Josef Kysilka, iPlanet Prague, Czech Republic
ZiPing Feng, Thompson Rivers University, Canada
Jeff Romonko, International House Pacific, Canada
Rahul Paitka, Charms Education & Immigration Services, India
Education agents who wish to further their professional development and focus on Canada as a study destination should take the CCEA. As a result of passing the CCEA exam, agents will have their name and company details published on the Canada Course Graduate list and CCIE website.
Agents will also have their name and company details published on the CCG Finder and in the Qualified Education Agents (QEA) app for smartphones, containing the names of more than 10 000 qualified agents worldwide.
Information about our recognition programme and agency screening for ICEF events can be found here:
Agent Quality and Screening
ICEF Agency Recognition Programme
Examinations for the Canada Course are conducted online, at ICEF events, and at related international education events as advertised. Education agents who pass the CCEA examination will receive a notification indicating that they have successfully passed.
The formal test comprises 42 online multiple-choice questions to be answered in 80 minutes. During the test, candidates will have access to online and offline resources. Candidates may use personal notes or information presented online from the course content during the test, but they will not be allowed to phone anyone or ask other people for assistance.
Completion of the exam after taking the course does not provide authorisation, endorsement, or accreditation by the Canadian Government. By successfully completing the exam, the candidates' name will appear on a list of agents who have passed the course, providing global audiences with a resource for those agents who have acquired comprehensive information on Canada. All education agents should be aware of Citizenship and Immigration Canada Bill C-35 that regulates immigration consultants.
There are two ways to take the test:
1) Online from the comfort of your home or office at a time convenient for you. All you need is an Internet-enabled computer with a webcam and an Adobe Flash Player.
2) At an ICEF event. If you are planning to attend an ICEF event, please send us an email to reserve your place as soon as possible. You do not necessarily need to be registered for an ICEF event to take the test; you may come just for the test and all you need is photo identification (e.g., passport) and a wireless-enabled laptop.
For both testing options, please email firstname.lastname@example.org to reserve your testing slot.
We also strongly recommend taking the self-assessment test (on the Canada Course home page, visible in the right hand column after logging in) before requesting a formal testing opportunity. We encourage only those who pass the self-assessment to attempt the formal test.
If you are taking the test either online or at an ICEF event, you will be automatically notified of your result as soon as you finish; if you have passed, your CCG Certificate and personal CCG number will be emailed to you instantly.
Testing is not mandatory. You can also study the course for your personal enrichment and professional knowledge. There is also no time frame in which you must take the test after completing the online material.
Study for the Canada Course is free and is delivered in a self-paced modular format. All courses have extensive study materials available. You can purchase the course eBook for €25 – which is a useful resource for counsellors.
The charge for the test is CA$350. This fee allows for up to three attempts at the final test if required.
The following pricing structure applies when multiple counsellors from the same agency take the CCEA test:
1-3 counsellors tested – regular fee
4-7 counsellors tested – 15% discount
8-15 counsellors tested – 30% discount
20+ and subsequent counsellors tested – 50% discount
For approved educational agency associations:
In order to support an organised and responsible sector, a special discount will be made to members of educational agency associations that enter into an agreement with CCEA.
There are no qualifications or specific language requirements for the Canada Course. However, English proficiency equivalent to an IELTS score of 5.0 (or TOEFL PBT 500/TOEFL iBT 61) is advisable for those who have English as a second language.
The designation of Canada Course Graduate (CCG) does not require participation at an ICEF event, nor are the agents vetted or required to provide partner references to complete training and testing.
What agents say
The Canada Course for Education Agents conveniently provides knowledge about Canada's education system and its different associations. The course complemented my job perfectly and gave me more confidence. Now I know that I am providing the highest quality service to students interested in studying in Canada.
Natalia Gutierrez, Estudia y Viaja, Spain
I loved participating in the Canada course. We are sending students to Canada in August and the knowledge that I have about Canada after completing the course has been incredibly useful during the preparations.
Katherine d´Arbeloff, Daher Turismo, Brazil
As a native of Canada, I took advantage of the Canada Course for Education Agents to gain a deeper understanding of the differences in the Canadian school system. The CCEA teaches us about Canada including the geography and different cultures, and helps agents to thoroughly advise students and their parents. Even with my many years of experience with Canadian schools, the CCEA was a valuable tool for my professional development.
Francoise Dallaire, Dallaire Schüler- und Kulturaustausch Agency, Germany
The CCEA is an informative programme for the Canadian student recruitment industry. I believe that this programme enhances our overall knowledge of Canada and most importantly its education system. Although I have significant experience working with Canadian institutions, I have learned about many new aspects of Canadian society, culture, and education, which is very useful when advising students about Canada as a study destination. I recommend my colleagues take advantage of the training resources offered by ICEF.
Arafat Shahid, HR Consultants, Pakistan
The CCEA offers guidance and information for education agents, regardless if they are novices or experts. The course educates counsellors about the most important fields of questioning from prospective students wishing to study in Canada.
Mohamed El Nagarm, EgyTEFL, Egypt
The CCEA provides perfectly detailed information about Canada including its geography, economy, and the benefits students will gain by studying in Canada. I enjoyed the course and it has provided me with more confidence and additional knowledge about Canada. I would recommend to any agent working or planning on working with Canadian educators to study this course.
Ram Dhakal, Maple International Education, Nepal