About ICEF Academy

Proudly providing training and certification for over a decade

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Raising professional standards in international education

ICEF has been at the forefront of the international education sector, enabling connections between study abroad counsellors and educators for three decades. Our certified courses and accreditations support our global community of counsellors, and we are proud that today, ICEF certified education agents can be found in every corner of the globe.

Driven to support quality and professional standards in international student recruitment practices, ICEF created the ICEF Agent Training Course (IATC) in 2010.  Since then, it has developed a Chinese language customised version of the IATC as well as a range of courses focused on popular study destinations, including Canada, the USA and Ireland. 

In 2022 ICEF acquired the digital platform PIER from Australia-based International Education Services (IES). The acquisition brought with it the Education Agent Training Course (EATC) – developed in collaboration with Australian Education International (AEI) and the Department of Home Affairs (DHA). The newly updated course joins ICEF’s foundation suite of agent training, adding Australia to the destination portfolio. 

We firmly believe in the transformational benefit to individuals, communities and greater society, that directly results from international education. With this greater purpose in mind, ICEF Academy provides sector-leading professional training and development for those wishing to build expert knowledge of the global education landscape.

Quality courses

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ICEF-trained professionals raise the standard within our sector, leading to better outcomes for counsellors, institutions and students.

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Certified counsellors



Welcome to ICEF Academy!

All courses previously accessed via PIER can now be found here.

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ICEF Academy is a leading provider of destination-specific and professional education agent training courses and certification exams. We are excited to announce that ICEF Academy is the new home for courses previously found on PIER, including the Education Agent Training Course (EATC) which leads to the industry-recognised QEAC certification. All PIER users have been migrated to ICEF Academy, where you can access all the same great content and resources.

To log in, please follow the route that applies.

I have a PIER account and a MyICEF account:

Please log in using your MyICEF account login details. 

I have a PIER account but not a MyICEF account:

Please register for a new account using the email address you used to access the PIER portal and set a new password. We will match your information with that on the PIER portal so that you can access your previous courses, existing account information, purchases, and any certificates you have received. 

I don’t have a PIER account:

Please register for a new ICEF Academy account.

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Frequently Asked Questions

Does my PIER account still exist?

Yes. All clients who originally registered through PIER have been transferred to ICEF Academy. You can access your previous courses, existing account information, purchases, and any certificates you have received.

Will my PIER login details work on ICEF Academy?

You will not be able to log in using the CCEA login details, USATC login details or EATC login details that you used to access the PIER portal. However, if you register or log in for a new ICEF Academy account using the same email ID you used for your PIER account we will match your old account information for you to access in ICEF Academy.

If you are having trouble accessing your account, please contact academy@icef.com for further assistance.

Where can I find the EATC e-book?

Originally created by PIER, the newly-updated Education Agent Training Course (EATC) e-book is now available at ICEF Academy for €35. You can buy the EATC e-book here.

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