Train Your Agents

Education agents and counsellors represent institutions, courses, destinations, and ultimately student outcomes. To do this effectively and responsibly, they need access to consistent, up-to-date training that can be delivered across diverse markets, and at scale.

Train Your Agents enables institutions and master agents to educate the people who represent them and to retain structured records of training participation.

It replaces fragmented approaches such as in-person roadshows, one-off webinars, static agent portals, and spreadsheet or email-based tracking with a structured system suitable for global networks.

Train Your Agents enables organisations to deliver standardised training modules across global agent and counsellor networks, ensuring consistent messaging regardless of location or scale.

Training content can include institutional guidance, course portfolios, destination information, and framework-related requirements, supported by integrated quizzes and certificates of completion.

Completion is recorded against named counsellors, agencies, and branches, creating structured records of who has been trained, on what, where and when.

Train Your Agents is used by organisations that need to train others who act on their behalf.

Institutions

Universities, colleges, pathway providers, language schools, and schools use Train Your Agents to deliver training on:

• institutional policies and processes
• course portfolios and entry requirements
• campus life and student experience
• destination and framework-related requirements

Master agents

Agencies responsible for educating and supporting sub-agents or representatives across multiple markets, helping ensure consistent knowledge, messaging, and professional standards throughout their networks.

Train Your Agents allows organisations to:

• deliver training digitally, at scale, across countries and time zones
• assign training to specific counsellors, roles, agencies, or branches
• issue certificates and completion records
• maintain time-stamped, exportable evidence of training activity

This supports a move away from informal or fragmented training approaches toward training that is consistently delivered, scalable, and clearly documented.

In destinations where institutions are expected to evidence agent and counsellor training, Train Your Agents provides structured records that institutions may reference within their own governance and quality assurance processes.

Train Your Agents does not monitor behaviour, assess performance, or determine compliance. It delivers training and records participation. Oversight, judgement, and decision-making remain with institutions and organisations.