The IATC Test

All IATC course participants have the option to take the formal IATC test and earn a professional designation: ICEF Trained Agent Counsellor (ITAC).

Course participants who pass this formal test will earn an ITAC Certificate to indicate their new designation. In a further recognition of this professional standing, all agencies with ITAC-certified counsellors on staff will be listed on a special web locator map, the ITAC Finder.

The formal test is online and comprises 50 multiple-choice questions to be answered in 80 minutes. During the test, candidates will have access to online and offline resources. They will not be tested on individual country information/regulations; only on all the other sections of the IATC course. Candidates may use personal notes or information presented online from the course content during the test, but they will not be allowed to phone anyone or ask other people for assistance.

There are two ways to take the test:

  • At an ICEF Workshop (see testing schedule here). If you are planning to attend a Workshop, please send us an email to reserve your place as soon as possible. You do not necessarily need to be registered for an ICEF Workshop to take the test; you may come just for the test and all you need is photo identification (e.g., passport) and a wireless-enabled laptop.
  • Online from the comfort of your home or office at a time convenient for you (all you need is an Internet-enabled computer with a webcam and an Adobe Flash player; please download here).

For both testing options, please email trainingicefcom to reserve your testing slot.

In both cases, the charge for the test is €250, which allows you to have 3 attempts. Meaning if you do not pass on your first attempt, you still have 2 more chances to become qualified.

The following pricing structure applies when multiple counsellors from the same agency sit the IATC test:

1st counsellor tested  - regular fee
2nd counsellor tested - 10% discount
3rd counsellor tested  - 15% discount
4th counsellor tested  - 20% discount
5th and subsequent counsellors tested - 25% discount

To prepare for the formal test, you can take the IATC self-assessment test, which can be found on the right-hand side of the IATC homepage once you have logged in. This self-assessment test is identical in structure to the formal IATC test. Each question has only one correct answer, and all questions are based on the IATC course content. At the end of the self-assessment, you will receive your result. We encourage only those who pass the self-assessment to attempt the formal test. The pass mark is 80%. Until you have reached a good result on the self-assessment, please keep practising.

If you are doing the test either online or at an ICEF Workshop, you will be automatically notified of your (pass/fail) result as soon as you have finished your test; if you have passed, your ITAC Certificate and personal ITAC Nr will be emailed to you instantly.

Candidates failing the test may take it again as often as they like but have to pay the fee each time. The testing fee must be paid regardless of a pass or fail result.

Testing is not mandatory. You can also study the course for your personal enrichment and professional knowledge. There is also no time frame in which you must take the test after completing the online material. If you wish to take the formal test and receive the ITAC Designation, please try (and pass) the self-assessment test first.